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Machiavellians are few in number in IT. The massive pressure on CIOs continues to increase as the opportunities to use technology in business become more prevalent and more competitive. As CIOs often find themselves at the center of business conflict, they must not only familiarize themselves with Machiavellian tactics as a defensive weapon, but also learn to use them as an offensive weapon in extreme situations so that they can increase IT’s contribution to their enterprises.
As Italian political philosopher Niccolo Machiavelli implied, you're either predator or prey, and the animal you most resemble determines your position on the food chain. In The Wolf in CIO's Clothing Gartner analyst and author Tina Nunno expands on Machiavelli's metaphor, examining seven animal types and the leadership attributes of each. Nunno posits the wolf — a social animal with strong predatory instincts—as the ideal example of how a leader can adapt and thrive.
Technology may be black and white, but successful leadership demands an ability to exist in the grey. Drawing on her experience with hundreds of CIOs, Nunno charts a viable way to master the Machiavellian principles of power, manipulation, love, and war. Through compelling case studies, her approach demonstrates how CIOs and IT leaders can adjust their leadership styles in extreme situations for their own success and that of their teams.
- Sales Rank: #77732 in eBooks
- Published on: 2015-02-13
- Released on: 2015-02-13
- Format: Kindle eBook
Review
“Tina Nunno is a true visionary in CIO leadership. The Wolf in CIO’s Clothing arms readers with the battle-ready skills needed to successfully turn a losing battle into a major victory – and to avoid playing defense in the first place. The Wolf in CIO’s Clothing is a must-read for any aspiring technology leader. Moreover, it’s highly recommended for anyone seeking to become a key influencer within their organization.” – Brook Colangelo, SVP and CIO of Houghton Mifflin Harcourt
“The Wolf in CIO’s Clothing is an outstanding book for navigating organizational politics. Throughout this quick read, Nunno presents specific ideas on how and when to take extreme measures for the good of the enterprise! This is the one leadership book you will quote, and reference, time and again.” – Linda Kinder, SVP and CIO of Kellwood Company
“Tina Nunno has captured the essence of skillful IT leadership in The Wolf in CIO’s Clothing. Our jobs are challenging – managing to find that artful balance between ‘being nice’ and ‘being offensive’ is difficult. Tina clearly articulates why it is important to achieve that balance – it is the key difference-maker for our own IT organizations and ultimately the businesses for which we work. A must-read for any CIO.” – Edwina Payne, VP and CIO, Zimmer Holdings, Inc.
“It may have taken IQ to get to the CIO position, but it takes a killer EQ to be effective once you are there. Tina brings out the animal instincts every CIO needs to know and keeps you panting for knowledge straight through to the book’s last gasp.” – Beverly Tramontelli, consultant and former CIO
“When you read The Wolf in CIO’s Clothing you can easily pick up Tina’s passion and extensive experience of working with CIO’s across the globe. “ – Tshifhiwa Ramuthaga, CIO Financial Services Board (FSB), South Africa
About the Author
Tina Nunno is a Vice President and Gartner Fellow in Gartner's CIO Research group based in Stamford, Connecticut. She is responsible for conducting research and developing publications aimed at helping CIOs and their organizations around the world improve their performance and contribution. Tina specializes in CIO-related leadership issues, including working with the board of directors, executive communications, change management and governance strategies. She is the Analyst Sponsor of the Gartner Women's CIO Community, has co-authored Gartner's Annual CIO Agenda report, and is a sought-after speaker. Tina’s most recent research deals with navigating organizational politics. She focuses on helping CIOs and other IT executives analyze sensitive political situations and apply strategies and tactics to deal with political land mines and power struggles. She also explores the use of extreme political tactics in her book The Wolf in CIO's Clothing: A Machiavellian Strategy for Successful IT Leadership.
Most helpful customer reviews
8 of 9 people found the following review helpful.
Insightful, engaging and revealing the realities facing CIOs
By Mark P. McDonald
The Wolf in CIO Clothing provides a distinctly different view of the CIO,one that will shed new light on the challenges facing the CIO. Tina Nunno's book delivers a realpolitik view of the CIO their personalities and practices. It is well worth the read and recommended for CIOs or any executive who needs to regroup themselves and reassess the portfolio of behaviors required for sustained success.
Nunno organizes the book around two competing concepts the observations of Niccolo Machiavelli in his three books on Power Manipulation and Warfare. These provide the basis for the book. Nunno then organizes these ideas into an actionable framework based on a zodiac of behaviors and traits that structure the book's three sections and 19 chapters. Nunno assigns each an animal according to Machiavelli's three major themes:
Part 1 - Power exemplified by the Lion and the Lamb
Part 2 - Manipulation described using the Snake and the Dove
Part 3 - Warfare illustrated by the Shark and the Dolphin
It is a clever idea and one that will make it easy for CIOs to recognize and apply. According to Nunno, the effective CIO is the one that strikes the right blend of all six behaviors in the right situation, which personifies the Grey Wolf and therefore the title of the book.
Nunno uses this construct to great effect in demonstrating how the different behaviors apply in various CIO situations. Each of the crisply written chapters features short anonymous examples of CIOs and their practice of there's behaviors. The chapter ends with a summary set of actions and reminders - a 'wolf pack'.
Nunno's unconventional view of the CIO as political animal provides clear compelling and engaging analysis and advice that you will not find anywhere else. Nunno overlooks, ignores and overturns conventional wisdom in order to recognize the reality of what it takes in a leader who gets things done. The resulting advice at first seems a bit heretical and counter intuitive with what CIOs have been told but makes perfect sense when thinking about it in terms of the different behaviors.
There are some challenges with the book. The examples concentrate on traditional budget, scope, sponsorship and leadership challenges and have little to say about new challenges facing the CIO. The examples illustrate the ideas in the chapter rather than reflect data and an analysis of CIOs success. This is a strength as well as sticking to conventional analysis would have led to a repeat of conventional CIO wisdom which is not the focus of this book.
Nunno provides advice that every executive should consider and refer to whenever they feel they are in a difficult position or facing a challenge. That is the reasons why this book is something you will come back to time and time again. Recommended for the CIO and any executive.
2 of 2 people found the following review helpful.
Good read for CIOs, but not a great leadership book
By Tommy Lowrance
The book The Wolf in CIO’s Clothing by Tina Nunno depicts the leadership approach CIOs should employ in leading their organizations. Nunno (2015) describes how CIOs should utilize the traits of the wolf. She explains how intelligent the wolf is and how ruthless it can be when it is required. For many CIOs, their positions are often one of processing data rather than leading the organization. Thus, according to Nunno, they must attempt to embrace Machiavellian leadership techniques in order to effectively lead their organizations.
However, one of the chief difficulties of leadership is adapting one’s style of leadership to the situation required. This can be a challenge for all leaders, not just CIOs. Nunno describes the various situations one may be exposed to as the light side versus the dark side. The light side may require a leader who is positive and encouraging. The light-side leader has certain animals, according to Nunno, that one would associate with them—the eagle, the dolphin, and the lamb. The dark-side leader, however, is one who is autocratic and willing to do what it takes to be successful. This leader is much more cut throat and has a different set of animals associated with it—the lion, the shark, and the snake. The key for CIOs to lead most effectively rests in their ability to utilize the approaches of these various animals when needed to; to act as a wolf would act. Thus, Nunno places the wolf at the center of these animals suggesting the wolf is exactly what is needed to effectively lead—the one who can employ what is needed when it is needed as Machiavelli long ago suggested.
According to Nunno, the essence of effective leadership comes in how one employs the three Machiavellian disciplines of power, manipulation, and warfare. To better explain each of these disciplines, the author uses what she refers to as an Extreme Animal Ecosystem: Binary Power Animals. The first Machiavellian discipline to be discussed is power. This is represented on the dark side by a lion and on the light side by the lamb.
When leading, should one express the power of a lamb or a lion? CIOs acting as lambs appreciate being liked and creating work environments where people get along and display positive attitudes towards one another. In organizations where light-side tactics are employed, the lamb approach to leading will likely prove most beneficial. However, the lion would be best in dark-side conditions where CIOs must be strong and demonstrate an ability to execute decisively without reluctance or doubt. There are organizations that may be tempted, according to Nunno, to exploit the weakness of a lamb. But, when the leadership of a lion is displayed, the coercive power of the lion might accomplish more than the passiveness of the lamb.
As all leadership is a matter of influence, Machiavelli addressed influencing others through manipulation. Light-side manipulation is demonstrated by the dove; dark-side manipulation is executed by the snake. To borrow from Machiavelli, the author suggests manipulating others or risk being manipulated. Admittedly, she agrees that manipulation is derived from dark-side tactics whereas influence is a leader’s creative and skillful handling of others using light-side practices. The dove influences others through its use of a strong value system and beliefs. Dove leadership is often used to expel poor leadership that existed prior to the dove’s arrival. However, snake leadership employs dark-side tactics to strike its enemy at the right time to render them defenseless. For leaders hoping to be most effective, it is imperative to remember that there is a time to lead as a dove and a time to lead as a snake. Although, it is the wolf who can best determine which approach will be most effective and provide what is best for that situation.
The last of the three Machiavellian disciplines is warfare. There are two animal types associated with warfare: the dolphin on the light side, and the shark on the dark side. Dolphins are highly social creatures who are intelligent and people enjoy being around them. There is no doubt that the dolphin has the best interest of others in mind. However, the shark is different. Sharks are quick to respond to a given situation and often take no prisoners. They are swift in their kills and can smell blood in the water from miles away. Anyone willing to challenge a shark, must also be willing to suffer because of the relentless nature of the shark. Again, it is that wolf-like ability to become what is needed that makes the CIO leader most effective. There are times where the ability to lead collaboratively like a dolphin is needed, and there are times where the cut-throat nature of the shark is most valuable. It is only when the wolf builds on the necessary traits of both when it becomes most effective.
So how does A Wolf in CIOs Clothing suggest leaders lead today? How does this Machiavellian approach affect leaders and followers who wish to follow its advice? To answer these questions one must first understand the historical perspective that Nunno points out regarding the author of The Prince, Niccolo Machiavelli. The author provides excerpts from three of Machiavelli’s writings—The Discourses, The Prince, and The Art of War. Each of these must be taken with an understanding as to why Machiavelli felt the way he did. Nunno (2015) writes, “Machiavelli was wrongly imprisoned by the duke he had faithfully served. He was tortured during his three-year imprisonment. This affected his view of the world” (p. 93). It is no wonder why Machiavelli had a bitter view of the world. Those that he trusted most let him down. He had also spent a major portion of his life engrossed in warfare and witnessed firsthand the destruction it caused. Thus, Nunno offers use a glimpse at why Machiavelli felt it best to be predator rather than prey. The question is, “Does leading as a CIO require such a war mentality?”
What about those who today ascribe to servant leadership? For those who ascribe to servant leadership, the Machiavellian strategy is certainly not for you. Machiavelli views humility as a weakness, and it is that humility that allows the servant leader to put the welfare of others as more important than the self. Nunno echoes this by saying, “Humble CIOs often take little or no proactive action to ensure that the enterprise knows that they are making things happen. As such, their reputations are in the hands of others and essentially left to chance” (p. 58).
It becomes obvious that Nunno fails to see how proactive servant leadership can be. The focus of servant leadership is in the building up of others—helping those the leader serves to become more successful. For that matter, that is the essence of effective leadership. However, when reading The Wolf in CIOs Clothing the reader witnesses several instances where Nunno endorses lying and defying the direct orders of superiors—all in the name of Machiavelli. She also supports approaching leadership as though it is wartime. However, as one who served in a leadership capacity in industry for a number of years also, this author never once truly felt his life threatened.
Lastly, what about those who embrace Christian beliefs as guiding principles while leading? Certainly those who attempt to mirror the life of Christ in their daily interactions would not be served well applying Machiavellian strategies. They simply fly in the face of Christian beliefs. When discussing the importance of manipulating others for the greater good of the organization, Nunno reminds readers “Keep in mind that getting caught is not a signal to stop manipulating, but to practice more” (p. 142). Admittedly, conflict may require leaders to be clever in how they respond. But, as for this author, the dark side simply is not an option when leading.
2 of 2 people found the following review helpful.
Fast, Fun, and Very Useful Reading on a Weighty Topic
By Richard Hunter
CIOs have traditionally tended to be rational technocrats--to believe in the ultimate power of logic and of logically constructed arguments, and to see others in the same terms, as rational creatures behaving ethically. Such CIOs will find plenty in Tina Nunno's "The Wolf in CIO's Clothing" to enhance their personal and professional lives. I certainly did. (Full disclosure: I am a colleague of Ms. Nunno's at Gartner, Incorporated, and have worked with her on a number of research projects. That said, the opinions in this piece are my own.)
Following the path of Machiavelli, Nunno notes that CIOs must master the disciplines of power, manipulation, and warfare in order to succeed in the complex environment of a modern enterprise. If this seems a bit over-the-top in the context of a business, the examples Nunno cites make it clear that it is anything but. CIOs make big decisions with big consequences for their enterprises and their IT teams; those decisions are often controversial; and it takes more than logic to make them stick. Nunno explores both "light-side" and "dark-side" approaches to a wide range of conflict situations, always from the perspective of what works to achieve the desired outcome, and why. She uses animal symbols (the dolphin, lamb, and dove on the "light" side, the lion, shark, and snake on the "dark") effectively to make the extremes of behaviors associated with power, manipulation, and warfare more vivid and compelling. Over and over again, she makes the point that half-hearted measures--attempts to strike a middle ground between the light and the dark--are ineffective and even dangerous. CIOs must master both the light and dark sides to succeed, and must employ them deliberately and without artificial restraint when needed. That is the way of the Grey Wolf: the animal who represents the ideal combination of light and dark, using power, manipulation, and warfare effectively to advance the enterprise's agenda.
Nunno points out that much modern management theory is oriented to light-side behaviors, and those approaches can fail miserably in a dark-side culture where mercy is interpreted as weakness or incompetency. It's not possible in a book of any length to detail all the ways in which people might interact on the range of issues CIOs face, or to prescribe solutions for same, but Nunno succeeds in presenting a wide range of dilemmas and the reasons why light or dark-side approaches are best in each. Her descriptions of common dilemmas in IT governance made me see clearly why light-side CIOs get clobbered in ruthless cultures, and made me rethink the advice I give my clients on how to approach certain governance problems.
Any reader will experience the shock of self-recognition at multiple points in this book, and will expand their toolkit of tactics for handling conflict--and prevailing. Because the tactics Nunno describes are not without risk, it's a good idea to read and re-read this book before testing its concepts on real colleagues in the real world. In the meantime, the reader can take Nunno's online quiz to find out what kind of animal he or she is. The quiz is a delightful touch in a book that's fast, fun, and very useful reading.
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