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Internet trolls live to upset as many people as possible, using all the technical and psychological tools at their disposal. They gleefully whip the media into a frenzy over a fake teen drug crisis; they post offensive messages on Facebook memorial pages, traumatizing grief-stricken friends and family; they use unabashedly racist language and images. They take pleasure in ruining a complete stranger's day and find amusement in their victim's anguish. In short, trolling is the obstacle to a kinder, gentler Internet. To quote a famous Internet meme, trolling is why we can't have nice things online. Or at least that's what we have been led to believe. In this provocative book, Whitney Phillips argues that trolling, widely condemned as obscene and deviant, actually fits comfortably within the contemporary media landscape. Trolling may be obscene, but, Phillips argues, it isn't all that deviant. Trolls' actions are born of and fueled by culturally sanctioned impulses -- which are just as damaging as the trolls' most disruptive behaviors.
Phillips describes, for example, the relationship between trolling and sensationalist corporate media -- pointing out that for trolls, exploitation is a leisure activity; for media, it's a business strategy. She shows how trolls, "the grimacing poster children for a socially networked world," align with social media. And she documents how trolls, in addition to parroting media tropes, also offer a grotesque pantomime of dominant cultural tropes, including gendered notions of dominance and success and an ideology of entitlement. We don't just have a trolling problem, Phillips argues; we have a culture problem. This Is Why We Can't Have Nice Things isn't only about trolls; it's about a culture in which trolls thrive.
- Sales Rank: #198510 in Books
- Published on: 2015-02-27
- Original language: English
- Number of items: 1
- Dimensions: 9.00" h x .50" w x 6.00" l, .0 pounds
- Binding: Hardcover
- 256 pages
Review
A fascinating and truly thought-provoking investigation of online trolls -- their evolution, their rationales, and their actions over the past decade. Whitney Phillips has gone where few of us dare -- into the heart of trolling activities across the Internet. What she finds is that trolls aren't a world apart from the rest of us -- they are instead a particular manifestation of contemporary culture, a distorted fun house image of ourselves -- that we need to confront in order to tackle the complex issues associated with their less savory operations.
(Mia Consalvo, Canada Research Chair in Games Studies & Design, Concordia University)Given the social anxiety surrounding online antagonism and mischief generally, and the confusion surrounding trolling specifically, it is about time someone wrote this book. Building on deep empirical research, Phillips has given us a rich, comprehensive, and wonderfully engaging account of the identities and practices of trolling, both as a historically situated subculture and as a dynamic of the digital media environment.
(Jean Burgess, Associate Professor of Digital Media, Queensland University of Technology)This Is Why We Can't Have Nice Things gives us an important, critical exploration into the world of trolling -- that vexed part of the Internet that is simultaneously often too easily dismissed and yet tremendously impactful. Through her careful fieldwork involving in-depth observation and interviews, Phillips presents not only a historical look at trolling, but rich insight into the practices and attitudes of those who carry it out. This is a must-read for those interested in, and concerned about, life online.
(T. L. Taylor, Associate Professor of Comparative Media Studies, MIT)This Is Why We Can't Have Nice Things is a terrific introduction to the world of trolling, exploring how trolls put on figurative masks (or literal masks in the case of online anonymity) and generate lulz from those they encounter. As a former competitive debater in high school and college, I'm dismayed by the violence done to my beloved art of rhetorical controversy. Score some lulz for the trolls, I guess. Highly recommended.
(Curtis Frye Technology and Society Book Reviews)This Is Why We Can't Have Nice Things is a strong introductory text on the historical and cultural aspects of trolling, and it offers numerous insights into the logics and ideologies that undergird it. This timely work also opens up an opportunity for much-needed dialogue about the ethico-political implications of online antagonism.
(PopMatters) About the Author
Whitney Phillips is a Lecturer in the Department of Communications at Humboldt State University.
Most helpful customer reviews
4 of 4 people found the following review helpful.
Use This Book as a Tool
By Amazon Customer
A tool for understanding trolls -- one of the most prominent and disturbing groups of people on the internet. An exhaustive study by Whitney Phillips exposes the roots of the troll space and follows trolling through its early, middle, and late iterations. Phillips explains the origins of many different memes and their importance to trolling, information which is useful in spotting and dealing with trolling behaviors online.
The main argument of the book is that trolls are irrevocably linked to mainstream culture, that they are an exaggerated instance of the worst of the mainstream --and the media in particular. Because of this, Phillips doesn't believe trolls can be stopped, not until massive cultural overhaul is made. She says herself that she's been accused of being an apologist for trolls, and it is true that the tone of the book sometimes skirts toward troll sympathizing. Though, overall it is still a very readable, and useable resource. A recommended read for anyone who wants to better understand the internet, especially its wicked underbelly (4chan /b/ specifically).
2 of 2 people found the following review helpful.
Socrates was the original troll, and other internet revalations
By T.N.
I found this book after reading the author's excellent op Ed about Donald Trump. The book didn't disappoint. It is a model for how to do rigorous and accessible scholarship on media, and I found it's underlying argument soberly compelling: troll space isn't the antithesis of mainstream American values, but an extreme expression of them. Anyone trying to understand the disturbing dynamic of American politics at present could benefit from this book.
6 of 8 people found the following review helpful.
Charters the Terrain of a Complex Phenomenon
By Carlos Cortes
This is a very interesting book. It charters the terrain to understand the problem of trolling, and it signals avenues to assess sound responses. Anonymity, feminism, mainstream media and political activism, are part of the mix. (Here's a short review in Spanish: http://carloscortes.co/blog/2015/8/23/por-eso-es-que-no-podemos-tener-cosas-bonitas).
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